This Privacy Policy explains how TrueForm Creative LLC ("TrueForm Creative," "we," "us," or "our") collects, uses, and shares information when you visit thetrueformcreative.com or engage our services.
1. Information we collect
We collect the following categories of information:
- Information you give us. When you contact us or start a project, you may provide your name, email address, company details, and anything else you include in your message.
- Payment information. If you pay us, payments are handled by our payment processor (such as Stripe). We do not store your full card details on our servers.
- Usage information. Like most websites, we may automatically collect technical data such as your IP address, browser type, pages viewed, and referring pages, using cookies and similar technologies.
2. How we use information
- To respond to your inquiries and provide our services;
- To send invoices and process payments;
- To operate, maintain, and improve our website;
- To comply with legal obligations and enforce our agreements.
3. Cookies and analytics
We may use cookies and analytics services to understand how visitors use our website. You can usually control cookies through your browser settings. Disabling cookies may affect how parts of the site function.
4. How we share information
We do not sell your personal information. We share it only with service providers who help us operate our business, such as:
- Payment processing — e.g. Stripe, to handle payments;
- Hosting and infrastructure — to serve this website;
- Analytics — to measure and improve site performance;
- Legal and compliance — when required by law or to protect our rights.
These providers may only use your information to perform services for us.
5. Data retention
We keep personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements, after which we delete or anonymize it.
6. Your choices and rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain processing. To make a request, email us at hello@thetrueformcreative.com. We will respond as required by applicable law.
7. Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
8. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above.
9. Contact
Questions about this policy or your information? Email hello@thetrueformcreative.com.